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I agree so much with this Elaine. It makes me think about the tension between facts and truth. Obviously facts are extremely important and I think that this sort of work needs to always ground themselves in data. However, communications should also be about truth. As you allude to, there is truth in music and poetry and art. There is truth in storytelling, even when it's fiction.

I've often seen there to be an important relationship between these mediums and meaning-making. Facts without this sort of truth don't create meaning or understanding. They only speak to one part of our human selves but fail to connect with a deeper part of who we are. It's why a story of one child suffering will always have more of an impact than a statistic of thousands. Of course marketing has abused this and maybe this is why people are so skeptical, but I agree with you that this movement needs to speak more truth; not just facts.

Great article!

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